At Apna Indian Bazaar, we are dedicated to ensuring your satisfaction with our products and services. This Return and Refund Policy outlines the conditions under which returns and refunds may be accepted. Please read it carefully to understand your rights and obligations.
1. Return Eligibility
We accept returns under the following conditions:
- The item was delivered in a damaged or defective condition.
- The wrong product was delivered.
- The product is unused, unopened, and in its original packaging.
- The return request is made within 7 days of delivery.
Note: Certain perishable items, such as fresh produce or dairy products, are not eligible for return due to their nature.
2. How to Request a Return
To initiate a return, please follow these steps:
- Contact our customer support at info@myindiaeurope.com or call us at +31-647366811 within 7 days of receiving your order.
- Provide your order number, a description of the issue, and photographic evidence (if applicable).
- Once your request is approved, we will provide instructions on how to return the item.
3. Refund Policy
Refunds will be processed under the following conditions:
- If the returned item is approved after inspection.
- If the order is canceled before it has been dispatched.
Refund Method: Refunds will be credited to the original payment method within 7-10 business days after the return is received and approved.
Non-Refundable Situations:
- Products returned without prior approval.
- Items not in their original condition or with missing parts.
- Perishable goods or items specifically marked as non-returnable.
4. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@myindiaeurope.com or +31-647366811. We will arrange for a replacement or a refund based on the situation.
5. Exchange Policy
We currently do not offer direct exchanges. If you wish to replace an item, please initiate a return and place a new order for the desired product.
6. Cancellations
Orders can be canceled before they are dispatched. Please contact us as soon as possible to cancel your order. If the order has already been shipped, our return policy will apply.
Contact Us
For any questions or concerns about our Return and Refund Policy, please contact us:
๐ Address:
Apna Indian Bazaar
Maritsa 9, Amstelveen
Pincode: 1186 LD
๐ Phone: +31-647366811
๐ง Email: info@myindiaeurope.com
Thank you for shopping with Apna Indian Bazaar. We are committed to providing you with a hassle-free shopping experience and high-quality products.
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